Privacy policy

1. Who we are

Bristol Medical Imaging Partners LLP is a limited liability partnership registered in England and Wales (company number OC335646). We are a partnership of Consultant Radiologists providing private medical imaging services at Spire Bristol Hospital and Nuffield Health Bristol Hospital.

For the purposes of UK data protection law, Bristol Medical Imaging Partners LLP is the data controller in respect of personal data collected through this website.

You can contact us at: info@bristolmedicalimaging.com

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2. What personal data we collect

This website does not use cookies or any tracking technology, and does not automatically collect personal data from visitors.

We collect personal data only when you voluntarily submit our contact form. The information collected may include:

• Your name
• Your email address
• Your telephone number
• The nature of your enquiry
• Any clinical information you choose to include in your message

We ask that you do not include sensitive personal data (such as detailed medical history) in your initial contact message unless strictly necessary.

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3. How we use your personal data

We use the personal data you submit solely for the purpose of responding to your enquiry and, where applicable, arranging your appointment. We do not use your data for marketing purposes, and we do not sell or share it with third parties except as described below.

We may share relevant information with the hospital at which your scan is to be performed (Spire Bristol or Nuffield Health Bristol) in order to arrange your appointment.

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4. Legal basis for processing

Our legal basis for processing personal data submitted via the contact form is legitimate interests (Article 6(1)(f) UK GDPR) — specifically, the legitimate interest of responding to enquiries from patients and clinicians seeking information about our services.

Where your enquiry involves health information, we process that data on the basis of provision of health care (Article 9(2)(h) UK GDPR) and Schedule 1, Part 1, paragraph 2 of the Data Protection Act 2018.

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5. How long we keep your data

Enquiry correspondence is retained for a period of two years from the date of last contact, after which it is securely deleted. If your enquiry results in a clinical appointment, your data will be retained in accordance with NHS and clinical records guidance (generally a minimum of eight years from the date of last treatment for adult patients).

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6. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to ask us to correct inaccurate data
• Right to erasure — to ask us to delete your data in certain circumstances
• Right to restrict processing — to ask us to limit how we use your data
• Right to object — to object to our processing of your data
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at info@bristolmedicalimaging.com. We will respond within one month.

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7. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

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8. Links to third-party websites

This website contains links to the websites of Spire Bristol Hospital and Nuffield Health Bristol. We are not responsible for the privacy practices of those organisations, and we encourage you to read their respective privacy policies.

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9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page will reflect when the policy was last revised. We encourage you to review this page periodically.

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10. Contact

For any questions about this privacy policy or how we handle your data, please contact us at info@bristolmedicalimaging.com.